Returns & Exchanges

 Secret Styles Boutique DOES NOT ISSUE REFUNDS for returned items. We at Secret Styles Boutique Understand how ordering online doesn't always work out so we are more than happy to accommodate you with an exchange for another item of equal value (if the same one isn't available) or store credit.

Exchange Guidelines

    1. Items returned within 15 days of their original shipment date will be eligible for a store credit or exchange for another item of equal value. Returns received after this date will be refused and returned to you at your expense.
    2. All returned items must be in their original condition, unworn, unwashed, and undamaged. Products such as (bodysuits/swimsuits) are not eligible for return. Any returned items that appear to have been worn, washed, or damaged in any way will be returned to you at your expense. 
    3. A tracking number for the returned package must be obtained by the customer in case the package is lost on its way back to Secret Styles Boutique. Failure to do so may result in us not being able to process your exchange.
    4. All items are returned to Secret Styles Boutique at the expense of the customer. Please be sure to include a note inside the return package with your name, order number, and what you wish to receive in exchange for the enclosed item.

SEND RETURNS TO:

USPS

Secret Styles Boutique
68 34th Street
Mailbox 12
Brooklyn, NY, 11232

UPS, DHL & FEDEX

Secret Styles Boutique
68 34th Street
Unit B526
Brooklyn, NY, 11232

 

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